Effective Date: 20 August 2023

Welcome to HostingSnap.com. Whether you’re just starting out or managing a growing online presence, our Knowledge Base is designed to help you get the most out of your HostingSnap.com services. Below, you’ll find useful guides, FAQs, and troubleshooting tips to ensure you have a smooth and seamless experience with our hosting, domain, and customer support services.

🔧 Getting Started

• How to register a domain with HostingSnap: A step-by-step guide on registering your first domain with us.
• Setting up your shared hosting account: Learn how to set up and configure your shared hosting plan.
• Linking your domain to your hosting plan: Instructions on how to connect your domain to your hosting account.
• Accessing your cPanel or hosting dashboard: A guide to help you navigate and manage your hosting account.

🌐 Domain Management

• How to transfer a domain to HostingSnap: A simple guide to help you transfer your existing domain to our platform.
• Domain forwarding and DNS settings: Set up domain forwarding or configure your DNS for custom domain management.
• Renewing and auto-renewing domains: Learn how to manage your domain renewal settings to avoid any service interruptions.
• Managing WHOIS privacy settings: Protect your personal information by managing WHOIS privacy on your domain.

☁️ Hosting Support

• Uploading your website via FTP or File Manager: Instructions on how to upload files to your hosting account using FTP or File Manager.
• Installing WordPress and other CMS platforms: A guide to install WordPress or any other CMS of your choice easily.
• Managing databases and backups: Learn how to back up your databases and manage them efficiently from your hosting control panel.
• Email account creation and configuration: Set up custom email accounts with your domain and configure them.

💳 Billing & Account

• How to upgrade/downgrade your plan: Learn how to change your hosting plan as your needs grow or change.
• Understanding your invoice and charges: A breakdown of what you’ll find in your HostingSnap invoices.
• Changing billing information: Update your billing information in your account settings.
• Enabling/Disabling auto-renewal: Manage your subscription auto-renewal settings to ensure uninterrupted service.

🔐 Security & Performance

• Enabling SSL certificates (HTTPS): A guide on securing your website with SSL certificates for a safer user experience.
• How to prevent email spam: Learn methods to protect your email accounts from spam.
• Firewall, malware, and DDoS protection: Set up firewalls, enable malware protection, and prevent DDoS attacks on your site.
• Performance optimization tips: Improve your website’s load speed and overall performance with these expert tips.

Need Assistance? Contact Us

If you require further help or have questions that are not covered in our Knowledge Base, you can contact our support team:

Email: [email protected] | WhatsApp: WhatsApp

We are available 24/7 to assist you with any inquiries or technical issues you may face.